Slurred Listening
Sunday, June 8th, 2008Even when I spell everything out, people still get it wrong. Nobody listens. I type instead of talk, because my written words are crystal clear, but I might as well speak with paralyzed mouth, because nobody listens.
Begin forwarded message:
From: Kara
Date: June 8, 2008 5:35:41 PM EDT
To: Clinical Services
Subject: Fwd: need new bipap mask
In my emails below, you will see that I asked for this:
Respironics ComfortLite 2, with direct seals and simple cushion. small/medium
but what was sent was this:
Respironics ComfortLite 2, with NASAL PILLOW and simple cushion. MEDIUM/LARGE
I only opened shipping box, not inner package. I photographed myself trying the sizing template (see attached photos). What will it take to get the correct size and the DIRECT SEALS & SIMPLE CUSHION? How should I proceed with returning the incorrect item? Would you like to pick it up, or send a UPS label?
If it helps, I believe the item number for what I want is: 1025112
————-
- Kara
Begin forwarded message:
From: Kara
Date: May 23, 2008 8:51:56 AM EDT
To: Clinical Services
Subject: Re: need new bipap mask
no, Tuesday is not good. next week is not good at all really. maybe i should just order online, unless you can mail it to me with small/medium size direct seal and simple cushion.
On May 23, 2008, at 8:26 AM, Clinical Services wrote:
Sorry it will be between 12:30-2:30pm. Let me know if that’s ok
Clinical Services
On May 23, 2008, at 8:22 AM, Clinical Services wrote:
Good Morning Kara There Is A Little Problem The Therapist That Was Going To See You Today Call Out Sick. So We Will Have To See You On Tuesday Please Let Me Know If From 9-11 Is Good With You. And Sorry For The Inconvenient.
Clinical Services
—–Original Message—–
From: Kara
Sent: Thursday, May 22, 2008 2:33 PM
To: Clinical Services
Subject: Re: need new bipap mask
no, sorry. was earlier, but not now.
On May 22, 2008, at 1:44 PM, Clinical Services wrote:
Are you available today if necessary
Clinical Services
—–Original Message—–
From: Kara
Sent: Thursday, May 22, 2008 1:05 PM
To: Clinical Services
Subject: Re: need new bipap mask
is tomorrow, between 10am and 1pm doable?
On May 22, 2008, at 12:53 PM, Clinical Services wrote:
Ok I got email we do have the mask but there are different size so we will have to send a therapist to fit you with the Wright size.
Clinical Services
—–Original Message—–
From: Kara
Sent: Thursday, May 22, 2008 12:44 PM
To: Clinical Services
Subject: need new bipap mask
Hi. Here’s what I would like (as long as my insurance will cover it) please. Please advise if not covered.
Respironics ComfortLite 2, with direct seals and simple cushion. small/medium should fit, but if there are several sizing choices, maybe I do need the RT to come to do a fit. I’m available tomorrow 10am-1pm.
http://www.cpapxchange.com/cpap-masks-bipap-masks
/comfort-lite2-cpap-mask-respironics.html
Thanks.
-Kara
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it’s time to make some NOISE about ALS!
-Amyotrophic Lateral Sclerosis… it’s not just Lou Gehrig’s disease!